I’d like to hear your story and ESPECIALLY how you got on top of it. Also they say “open Synology Drive” …where? On which device or on my browser? Do you see what I mean? Yes I am desperately in need of help. They respond within about 12hours but the info they give many times goes over my head eg., “open Synology Drive client” …okay fine but no indication or which device to open the client on, my wife’s PC or my Mac? And no step by sep instructions. Yes I’ve called out to Synology for help. Maybe you also experienced what I’m describing when you purchased your Synology NAS. Okay enough of the woe is me …the up side is there are no major issues but rather a multitude of small issues that are consuming my time …day after day. Yes I’ve watched a plethora of youtube videos that I’ve tried to follow. Is there anybody interested in mentoring me as I really need help. About three weeks ago I purchased a Synology DS1520+ and 2xIronWolf Pro 12TB drives …fabuluous!!! However because of my inexperience in the set-up I’ve got too many issues to list them all here. Help me please!!! I’m a MacBook Pro user and I do a large amount of videography for a charity not-for-profit here in Australia.
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